Forum/Help & Support

intermittent handset detection

support
posted this on January 25, 2010 08:41

intermittent handset detection
 

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support
Handset Detection
Hi I have been testing your service for about a week, and have found the detection intermittent. If I look at my handset stats I see a number of devices detected including the Blackberry Bold 9000,HTC Touch HD, Android etc... However redirection to the mobile site fails. Today I tested the HTC touch HD and the service failed to detect the device, only the Blackberry 9000 bold is being detected. Is there any reason for this? Thanks James
January 25, 2010 08:41
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support
Handset Detection
Hi James, Thanks for your message. Could you please post the user-agent when you detected the deice of HTC touch HD. So we can check it further. Thanks
January 25, 2010 16:12